Privacy Policy for Golden Cove Retirement Homes

Welcome to Golden Cove Retirement Homes, operating under the domain goldencovefast.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our website and services, you agree to the terms outlined here.

1. Controller Information

Company: Golden CoveFast Pte Ltd
Business ID: S9703023A
Address: 360 Orchard Rd, #03-30 Wisma Atria, Singapore 238869
Phone: +65 8847 6687

2. Information We Collect

We may collect the following information when you interact with our services:

• Personal Identifiers: name, date of birth, ID numbers
• Contact Details: email address, telephone number, postal address
• Health & Well-being Information: medical history, care requirements
• Usage Data: IP address, browser type, pages visited, session duration

3. Use of Your Information

We use your personal data to:

• Provide and maintain our retirement home services
• Process inquiries and bookings
• Manage billing and payments
• Send you updates, newsletters, and offers if you opt in
• Improve our website functionality and user experience

4. Disclosure of Information

We may share your information with:

• Healthcare partners for delivering appropriate care
• Payment processors to complete financial transactions
• Service providers who assist with maintenance and operations
• Legal authorities when required by law or to protect our rights

5. GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access: Obtain a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a readable format
• Right to object: Object to processing based on legitimate interests or direct marketing

To exercise these rights, please contact us using the details below.

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our site:

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Collect anonymous information on site usage
• Targeting Cookies: Deliver relevant marketing content

You can manage your cookie preferences through your browser settings and opt out of non-essential cookies at any time.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with the effective date at the top. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or wish to exercise your data protection rights, please reach out via our contact form or contact us directly at:

Golden CoveFast Pte Ltd
360 Orchard Rd, #03-30 Wisma Atria,
Singapore 238869
Phone: +65 8847 6687